Policies: Shipping, Returns & Exchanges

Payment

I accept payment through Paypal. All prices are $USD.

Shipping

SHIPPING
Items ship as indicated on the listing after payment is received and cleared. You will be notified by email when it has been shipped.

I ship all packages Priority Mail through USPS. You will receive a tracking number. Please allow 3-5 days for delivery. If there will be a delay in shipping on my end, I will notify you. Please be sure you have provided me with your correct shipping address and telephone number.

PACKAGING
— Prints: Each print is placed in a protective clear bag and shipped in a sturdy, rigid mailer marked DO NOT BEND.
— Paintings: Each painting is wrapped in tissue paper and generous layers of bubble wrap, then shipped in a sturdy box.
— Wooden signs: Each wooden sign is wrapped in tissue paper and shipped in a bubble mailer envelope.
— Note cards: Each note card set is wrapped in a protective clear bag and shipped in a bubble mailer envelope marked DO NOT BEND.

Please feel free to message me with any concerns!

Refunds and Exchanges

I want to provide the best possible experience and your satisfaction is important. Please send me a message if you are not completely satisfied with your purchase and I will make every effort to make sure that you are happy. Thank you so much for your purchase and support!

Additional policies and FAQs

CUSTOM ORDERS
Custom orders are available. Please message me with a description of your needs, and I’ll respond with pricing and timing, as well as any additional questions. Thank you!

WHOLESALE, LICENSING, AND OTHER PARTNERSHIPS
All inquiries welcome. Please contact me directly via email at jennifer [at] jenniferpotterart.com to discuss.

COPYRIGHT
All Jennifer Potter paintings, prints, and note card sets are under copyright ownership of Jennifer Potter, are for personal, non-commercial use only, and cannot be copied, reproduced, or modified without my permission. Please feel free to share links to my work on your blog or social media, provided that you credit me and include a clear link to my website (https://www.jenniferpotterart.com).